1. Introduction

At Windows and Doors Repair LLC, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit https://windowsdoorsrepairdallas.com or use our professional window and door repair services in Austin, TX and Central Texas.

We proudly serve Austin, Round Rock, Cedar Park, Pflugerville, Buda, and Kyle.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information necessary to provide reliable window and door repair services, including:

Contact Details: Name, service address, email address, and phone number submitted through our forms.

Service Data: Information about your windows, doors, and repair needs.

Usage Data: IP address, browser type, pages visited, and time spent on the site, collected via tools such as Google Analytics.

Comments: When visitors leave comments, we collect the data shown in the form, along with IP address and browser details for spam detection. An anonymized string from your email may be shared with the Gravatar service. Their privacy policy is available here: https://automattic.com/privacy/.

Media: If you upload images, avoid including location data (EXIF GPS), as visitors may extract this information.

3. How We Use Information

We use collected data strictly for business operations, including:

• Responding to inquiries and providing repair estimates
• Scheduling and completing services
• Sending service-related updates
• Improving website performance and user experience
• Preventing fraud and spam

We do not sell your personal data or use it for automated decision-making or profiling.

4. Cookies & Tracking

We use cookies and similar technologies to improve your experience and analyze website usage.

If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last up to one year.

Login cookies last two days, or up to two weeks if "Remember Me" is selected.

You may disable cookies in your browser settings; however, some features of the site may not function properly.

5. Third-Party Sharing

We do not sell or share personal information for marketing purposes.

Information may be shared only with trusted service providers that help us operate our business, such as:

• Google Analytics and website performance tools
• Contact form and lead management software
• Website hosting and security providers

These providers are contractually required to maintain the confidentiality and security of your information.

We may disclose information if required by law, legal process, or to protect our rights and property.

Embedded content from third-party websites may collect information, use cookies, or monitor interactions in the same manner as if you visited those websites directly.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Withdraw consent for communications
• Request information about how your data is used

Requests may be subject to legal, contractual, or administrative retention requirements.

Comments and associated metadata may be retained indefinitely to assist with spam detection and moderation.