1. Introduction

At Windows and Doors Repair LLC, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit https://windowsdoorsrepairdallas.com or use our professional window and door repair services in Austin, TX and Central Texas.

We proudly serve Austin, Round Rock, Cedar Park, Pflugerville, Buda, and Kyle.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information necessary to provide reliable window and door repair services, including:

Contact Details: Name, service address, email address, and phone number submitted through our forms.

Service Data: Information about your windows, doors, and repair needs.

Usage Data: IP address, browser type, pages visited, and time spent on the site, collected via tools such as Google Analytics.

Comments: When visitors leave comments, we collect the data shown in the form, along with IP address and browser details for spam detection. An anonymized string from your email may be shared with the Gravatar service. Their privacy policy is available here: https://automattic.com/privacy/.

Media: If you upload images, avoid including location data (EXIF GPS), as visitors may extract this information.

3. How We Use Information

We use collected data strictly for business operations, including:

• Responding to inquiries and providing repair estimates
• Scheduling and completing services
• Sending service-related updates
• Improving website performance and user experience
• Preventing fraud and spam

We do not sell your personal data or use it for automated decision-making or profiling.

4. Cookies & Tracking

We use cookies and similar technologies to improve your experience and analyze website usage.

If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last up to one year.

Login cookies last two days, or up to two weeks if "Remember Me" is selected.

You may disable cookies in your browser settings; however, some features of the site may not function properly.

5. Third-Party Sharing

We do not sell or trade your personal information.

We only share data with trusted third parties who assist in operating our business, such as:

• Google Analytics (website performance tracking)
• Contact form tools (form submissions)

These providers are required to keep your information confidential.

We may disclose information if required by law.

Embedded content from external websites may behave as if you visited those sites directly and may collect data or use cookies.

7. Your Rights

You may have the right to:

• Access, update, or delete your personal data
• Request correction of inaccurate data
• Withdraw consent at any time

You may request a copy of your stored data or ask for deletion, subject to legal and administrative requirements.

Comments and related metadata may be retained indefinitely for moderation purposes.